Terms and Conditions
1. Ordering and Dispatch
1.1 You can create a shopping basket of books, and then choose to order them immediately or to have price and availability confirmed first. To complete your order you can either enter your credit card details directly onto our secure Checkout page or choose one of the other options. You will then receive an e-mail acknowledgement that your order/enquiry has been sent to GALAXY Bookshop Ltd
1.2 Information contained on the GALAXY BOOKSHOP Ltd website constitutes an invitation to treat. No such information constitutes an offer by us to supply any products even after your receipt of our e-mail acknowledgement of your order. Orders shall be accepted entirely at the discretion of GALAXY Bookshop Ltd and are subject to availability
1.3 Items in stock are normally dispatched, the same, or by the following working day, and the Bookshop is able to process orders from 8am – 5pm Monday to Friday, except Thursday from 8am – 1pm, excluding public holidays. Items not in stock will be ordered and sent as soon as they arrive from the publishers. Alternatively, you may wish us to hold your order until all the items are available. Please use the additional comments box on the checkout page to let us know that you want all books shipped together.
1.4 If GALAXY Bookshop Ltd is unable to supply a particular item for any reason beyond our control, we will let you know as soon as possible.
1.5 GALAXY Bookshop Ltd will only charge your credit or debit card when all, or some (depending upon your instructions) of, the goods are packed and ready to be dispatched. This is to avoid the situation in which your card has been charged but goods then become unavailable, and also to ensure that the period between the time your card is charged and the receipt of the goods is as short as possible.
1.6 Overseas customers will be charged the GBP Sterling value of the order, and GALAXY BOOKSHOP Ltd cannot guarantee the conversion price in your local currency. This is subject to the local bank’s rate of exchange on the day the card is billed to your account.
1.7 Liability for any local charges or taxes made at the point of delivery are to be met by the customer as GALAXY BOOKSHOP Ltd has no way of knowing what particular customs and import charges may be in force at any time in any country, and makes no allowance in its pricing for such charges. Customers assume the role of importer for the purposes of customs and any other importation charges. GALAXY BOOKSHOP Ltd will not be liable to you for any delay or failure of the goods to reach their delivery address because of the detention of a parcel by customs or other authorities.
2.Shipping Charges & Delivery
2.1 Overseas orders are normally sent by Courier Service and the price is subject to weight and, if requested, the cost can be e-mailed before dispatch.
Customs, Duties, and Taxes:
Please note that when ordering from GALAXY BOOKSHOP, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the Cyprus may be subject to ‘Import Taxes’, ‘Customs Duties’ or a ‘Goods & Service Tax’ levied by the destination country.
Any additional charges for customs clearance must be borne by the recipient and we have no control over these charges and are unable to say in advance if such charges will be made. Customs policies vary widely from country to country and details can be obtained from your local Customs Office.
2.2 Galaxy Bookshop shall not be liable for any loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever occasioned by or arising from any delay in delivering your order or any failure to deliver your order save that where we fail to deliver your order we will reimburse the cost of your order, which in any event will be the extent of the entire liability of GALAXY Bookshop Ltd.
3. Prices & Payment Methods
3.1 All prices are quoted in euro and are subject to change by the publishers at any time. If the price of the book becomes higher than shown on our website at the time of your order we will advise you of that fact before supplying, allowing you the option to cancel.
3.2 GALAXY BOOKSHOP Ltd accepts all major credit and debit cards including American Express, Mastercard and Visa.
3.3 Payment can be made by a bank transfer
3.4 Account customers are able to enter an Account Number on the Checkout page and will be supplied according to their existing terms with GALAXY BOOKSHOP Ltd.
3.5 The Ownership of goods bought on Account shall not pass to you the buyer until you have paid GALAXY BOOKSHOP Ltd in full for the purchase price of the goods under the relevant contract although the risk therein shall pass to you the buyer on delivery. Prior to the payment in full being made by you the buyer to GALAXY Bookshop Ltd, GALAXY Bookshop Ltd reserves the right to retake possession of all or part of the goods.
4. Returns & Exchanges
4.1 We will always replace faulty goods bought from GALAXY Bookshop Ltd on production of proof of purchase. If you receive a faulty book, please contact: firstname.lastname@example.org to arrange the return or exchange, stating the nature of the problem. If the book has to be sent back to us, then we will refund any postage costs.
4.2 If you are not satisfied with your purchase, it may be exchanged or refunded within 14 working days from your receipt of the goods. The book must be received back in re-saleable condition with proof of purchase. In this case postage costs will not be included in the refund which will be issued within 7 days from receipt of the returned goods. You must contact GALAXY BOOKSHOP Ltd at: email@example.com to arrange a return or exchange. This does not affect your statutory rights.
4.3 The option to cancel the order exists up until the item has been dispatched. To cancel an order, please e-mail: firstname.lastname@example.org with details of your request.
4.4 eBooks can only be supplied firm sale. Once an eBook is downloaded it cannot be returned. This does not affect your statutory rights. If you believe your eBook is faulty then please contact: email@example.com stating the nature of the problem.
5.1 Orders for printed and CD products are accepted by the Supplier subject to availability of stock and may be delivered in two or more instalments. The Supplier has no liability for any loss of trade or profit to the customer as a result of delay in delivery or delivery of incorrect or faulty goods.
5.2 Delivery will be made to the address specified on the order by the customer or it’s agent, or to a carrier designated by the customer, or to other such addresses as are notified to the Supplier from time to time.
5.3 Risk in Goods passes to the customer on delivery. Title to Goods other than updates supplied under PIA Subscriptions will pass to the customer on payment in full. Title in updates supplied under PIA Subscriptions will pass on delivery.
5.4 Time is not of the essence for delivery of Goods and the Supplier’s liability for incorrect delivery or failure to deliver is limited to the replacement of Goods.
5.5 Claims for damage or partial delivery or complete loss of consignment must be notified within thirty (30) days of the date of invoice.
6. Suppliers Liability
The Suppliers liability to the customer for negligence, breach of contract and statutory duty is limited to the cost of replacing the goods ordered. It is not intended that any contract between the Supplier and the customer for the supply of Goods should be enforceable by any third party. Nothing in this Agreement is intended to limit liability for death or personal injury.
Supplier accepts no liability for any reliance placed upon the contents of any publication supplied. The said material is intended for reference purposes only and are not intended, nor should they be used, as a substitute for professional advice and judgement or to provide legal advice with respect to particular circumstances.
Any waiver by the Supplier of any of these terms and conditions
7.1 These terms and conditions will be interpreted in accordance with the Laws of Cyprus.
Shall be limited to the particular instance and shall not operate or be deemed to operate as a future waiver of that or any other term.